Goryeb Children’s Hospital
at Morristown Memorial Hospital
Improving Communication to Improve Care
Throughout the U.S., many children (and adults) die each year due to medical errors. Ineffective communication can result in poorly documented or lost medical information, and mistakes can be made with the failure to understand patients’ or families’ perspectives. This grant is aimed at optimizing communication between healthcare professionals and patients. By eliminating inefficient communication, a model of family-centered care rather than a provider-centered approach will allow for an environment with true collaboration, better exchange of ideas and shared decision-making. Specifically, R Baby Foundation will fund the training to promote better communication, reduce medical errors and save lives beginning in the pediatric intensive care unit (PICU) and the Gagnon Pediatric Emergency Department.
Event Press Coverage
August 14, 2008
Turning Grief over Baby's Death into Hope
The Item
Read Article »
August 8, 2008
Hospital Hopes to End Miscommunication
Hanover Eagle
Read Article »
August 3, 2008
Parents Turn Pain of Loss Into Help For Others
The Sunday Star-Ledger
Read Article »
August 1, 2008
Morristown Memorial Program Gets Parents, Doctors to Talk
Daily Record
Read Article »
FIRST YEAR ACCOMPLISHMENTS:
The Patient and Family Centered Care Initiative at the Goryeb Children’s Hospital has created more effective communication between parents and the clinical team. In the long run it will reduce the number of medical errors and save lives. Parents are excited about the changes and recognize that this is producing better care for their babies. It is understood that medicine cannot treat patients without family members being integrally involved and without doctors and nurses who respect family members.
Our program was shared at the Institute for Family Centered Care International Conference in Philadelphia (Aug. 17-19, 2009).
